This Week at Amtrak 2006-06-02
June 2nd, 2006
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Volume 3 Number 24
- Things are beginning to get interesting. Amtrak’s embattled employee unions are taking note of some of the changes either being proposed or being wrought by Amtrak’s Board of Directors. Most of these changes are very good, but the unions, who have been so victimized by previous Amtrak leadership, are looking at everything with a jaundiced eye.One of the best innovations (advocated for a long time by URPA) is a study to see what benefits will be generated by outsourcing Amtrak’s two telephone reservation centers, one in Riverside, California, and the other in the Philadelphia, Pennsylvania area.
Categories: This Week